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Terms and Conditions

Sales from our online shop are subject to the following terms and conditions which you are deemed to accept when placing an order.


Retail Terms and Conditions (version: 31st January 2010)

These terms and conditions apply to all retail transactions through this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above).


Prices & Payment

It is your responsibility to ensure that the information you supply to us is correct. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method

All prices and charges on this site are in UK pounds. Offers and products are subject to availability and may change before (but not after) we accept your order. We accept payment by credit card, debit card or UK drawn cheques at the online shop. Postal Orders can also be used for orders placed by letter. All orders must be paid for in full before goods are dispatched.

All goods remain the property of Miniature Design Studio until payment is received and cleared in full.


Delivery Charges

UK - £2.50 Regardless of order value

Europe - £3.50 Regardless of order value

Rest of the World - £5.50 Regardless of order value

Although we do try to complete all orders within 48hrs of receipt of payment, please allow up to 14 days for delivery.



Change of Mind Cancellations

You can cancel your purchase at any time either before or up to 7 working days (excluding Saturdays, Sundays and Public Holidays) following the day you receive the goods. Any cancellations must be made in writing to the address below. You can obtain a full refund of the purchase price paid (including delivery costs to you) by returning the undamaged product (at your expense) to us. Whilst the goods are in your possession, you must take reasonable care of them and must not damage them.

In case of complaint, cancellation (or returning goods) please write to us at: Miniature Design Studio. 207 Bonham Road, Dagenham, Essex, RM8 3BL


Non-Receipt of goods

As mentioned above, please allow up to 7 working days after receipt of payment for delivery. Please contact Miniature Design Studio within 48 hours after this period of time has elapsed if goods have not been received.


Our Miniatures are supplied unpainted and unassembled. MDS miniatures contain small parts and are not suitable for small children.




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Copyright (c) Miniature Design Studio 2007 - 2010


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