Terms and Conditions

Sales from our online shop are subject to the following terms and conditions which you are deemed to accept when placing an order.

Retail Terms and Conditions (version: 24th October 2011)

These terms and conditions apply to all retail transactions through this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site (see date above).

Prices & Payment

It is your responsibility to ensure that the information you supply to us is correct. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method

All prices and charges on this site are in UK pounds. Offers and products are subject to availability and may change before (but not after) we accept your order. We accept payment by Paypal, credit and debit cards and cheques. All orders must be paid for in full before goods are dispatched.

All goods remain the property of Miniature Design Studio until payment is received and cleared in full.

Delivery Charges

UK 12% of order value

Europe 17% of order value

Rest of the World 20% of order value

Delivery

Although we do try to complete all orders within 48hrs of receipt of payment, please allow up to 28 days for delivery.

Change of Mind Cancellations

You can cancel your purchase at any time either before or up to 7 working days (excluding Saturdays, Sundays and Public Holidays) following the day you receive the goods. Any cancellations must be made in writing to the address listed on our contact page. You can obtain a full refund of the purchase price paid (excluding our delivery costs) by returning the undamaged product (at your expense) to us. Whilst the goods are in your possession, you must take reasonable care of them and must not damage them.

In case of complaint, cancellation (or returning goods) please contact us at: info@miniaturedesignstudio.co.uk

Non-Receipt of goods

As mentioned above, please allow up to 28 working days after receipt of payment for delivery. Please contact Miniature Design Studio within 48 hours after this period of time has elapsed if goods have not been received.

Our Miniatures are supplied unpainted and unassembled. MDS miniatures may contain essential small parts and are not suitable for children under the age of 14.

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